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Latest News
Adapting to Industry Changes: Enhancing Contact Center Staffing with Flexibility and Technology
The contact center industry is no stranger to change. They are under immense pressure to deliver exceptional customer service while …Read More »
Optimizing Seasonal Call Center Staffing: 6 Tactics to Maximize Seasonal Staffing Holiday Performance
While customers are busy with shopping and errands during the holidays, call centers are running a tight ship to address …Read More »
5 Top Tips for Securing a Seasonal Job: Stand Out During the Holiday Hiring Rush
The holiday hiring rush brings a wave of job openings, especially in industries like retail and call centers. However, this …Read More »