Working as a call center agent tends to be stressful. Agents tend to deal with high call volumes, frustrated customers, and constant pressure to meet …Read More »

New graduates often have difficulty finding jobs in their field. There typically is high competition for a limited number of jobs. In many cases, graduates …Read More »

A significant number of businesses are focusing on increasing diversity, equity, and inclusion in their workplace. Government call centers are among these businesses.   Many …Read More »