Is It Time to Ask for a Raise?

Money is a tough subject to discuss, especially at work with your supervisor. Deciding whether you should ask for a raise can be tricky. Whether a raise is granted depends on factors within your control, such as performance and skillset, and factors outside of your control, such as the company’s financial health. Ask yourself these questions when… Read More »

Remote Call Centers – Effective Management at a Distance

As technology continues to advance, remote call centers are becoming increasingly popular. One of the biggest draws is that they cut down on operational and IT costs. However, remote call centers are not without their challenges, with one of the main hurdles being how to implement effective management. This is your guide to managing your… Read More »

Home for the Holidays – How to Stay Focused While Working Remote

The opportunity to work remotely during the holidays may seem like the perfect scenario. However, for those who are not used to working from home or are hosting guests for the holidays, it can be challenging to stay on track. These tips will help you stay focused while working remotely during this holiday season.   Start Your Workday Earlier … Read More »

5 Reasons You Should Partner with a Staffing Firm During High Unemployment

It is undeniable that the year 2020 is one for the history books in almost every aspect, including running a business. Since unemployment rates are still high, hiring managers may be inclined to think that finding new hires is a walk in the park. However, the truth is that many people are wary of returning to work.… Read More »

4 Tips for Writing a Resignation Letter

Congratulations! You are taking the next step in your career. Although this is an exciting time in your life, it can also be stressful. Whether you are leaving a job you love or one that you never want to spend another minute at, it is considered professional to tell your boss that you are leaving,… Read More »

How to Conduct Your First Employee Evaluation

Employee evaluations can seem daunting, but they are extremely valuable for ensuring that you and your team are on the same page, recognize what is working well, and identify areas of needed improvement. Successful employee evaluations inspire team members and provide them with ways to continue to develop and grow. On the other hand, ineffective evaluations… Read More »

Setting Career Goals – 5 Tips for a Successful 2021

Setting career goals offers a multitude of benefits. They allow you to be more focused, use time more efficiently, and have peace of mind. Best of all, goals give you something to work toward and the amazing feeling of pride when you achieve them. 2021 is your opportunity for a fresh start. What career goals… Read More »

How Call Centers are Responding to the COVID-19 Pandemic

While businesses are beginning to reopen, all has not gone back to normal. In fact, most businesses including call centers are having to adapt to a new normal to ensure the safety of both customers and staff in response to the COVID-19 pandemic. Let’s take a look at strategies call centers are putting in place in the wake of… Read More »

Covering Up: How to Handle Tattoos and Piercings in an Interview

Tattoos and piercings are becoming more widely accepted and less frowned upon. Unfortunately, this does not mean that you should show up to your next job interview baring it for the world to see. Often times, in the workplace, piercings and ink can still have a negative first impression. What should you do about your body art?… Read More »

5 Signs It Is Time to Look for Another Job

It is perfectly normal to have a bad day at work now-and-then and have thoughts of finding a new job. Typically, these feelings pass once the stressor (e.g. a big presentation) has passed. However, if these thoughts are all-consuming it may be a sign that it is time to move on and take the next… Read More »