Reading Between the Lines: How to Scan Resumes to Find the Best Talent

When posting a job opening, you will likely receive hundreds of resumes. Like most hiring managers, you do not have time to read each resume word-for-word. You need a strategy to find the best candidates as quickly as possible. Follow these tips to efficiently scan resumes and find your next team member.   Clearly Define Your Expectations  Before you begin sifting… Read More »

Should I Hire an Overqualified Employee?

There tends to be a stigma around hiring an overqualified employee. Many managers avoid hiring overqualified candidates and never give their resume a second look. Concerns include:  They will want more compensation that what the job is paying. Someone with more experience will be difficult to train. They will underperform and be bored. They will not… Read More »

How to Manage Your Kids While Working from Home

The onset of COVID-19 not only forced many people to have to work from home, but also closed daycares and transitioned schools to virtual learning. This sudden change means that many individuals have found themselves trying to juggle work, help school–aged children with assignments, and watch young toddlers and infants all in the course of a day.… Read More »

Workplace Safety – How to Promote Social Distancing at Your Call Center

As call centers begin to reopen during the midst of the COVID-19 pandemic, it is important to promote a healthy work environment by implementing social distancing guidelines. According to the Occupational Safety and Health Administration (OSHA), social distancing means keeping at least six feet between employees at all times in an effort to reduce the spread of… Read More »

The Mental Health Benefits of Returning to Work

For some, during the pandemic, working from home was an easy transition and one they want to make permanent. For others, it has been stressful and overwhelming. These individuals have had to juggle a tremendous amount including meetings, work (or the lack of), homeschooling/childcare, and various other household duties. Whether you have been working from home or searching for… Read More »

5 Effective Virtual Team Building Activities You Can Do Today!

The rapid expansion of the remote workforce is forever changing the landscape of how employees do their jobs. For many companies, remote work is the way of the future and for good reason. It allows employees to balance their work–life and their professional life more easily while at the same time being more productive and… Read More »

How to Provide Mental Health Support to Your Employees

Did you know that 1 in 5 adults in the United States experiences a mental illness? Seeing as how we spend at least half of our waking hours at work, it comes as no surprise that the workplace has a significant impact on your employees’ mental health. Apart from genuinely striving to do the best you… Read More »

5 Tips for Conducting a Virtual Interview

Virtual interviews originally increased in popularity in order to slow and prevent the spread of COVID-19. However, it is a trend that is likely to stick around now that both employers and candidates have experienced the benefits that it provides, namely, convenience. These seven tips will help you conduct seamless virtual interviews when hiring for open… Read More »

Should I Come Off of Unemployment?

For millions of individuals, unemployment benefits have provided the opportunity for people to take care of their families, despite unforeseen circumstances. The decision to come off unemployment may seem like a no-brainer. However, this decision is not as clear-cut as it may seem on the surface. With state unemployment and the federal CARES Act, many… Read More »

Concerns About Returning to Work? How to Talk to Your Boss

Many businesses either shut down or mandated that employees work from home in an effort to slow the spread of COVID-19. If you are in this boat, you may find that as businesses reopen, your supervisor will call you back in to work. If you have concerns, you aren’t alone. Both employers and their teams are navigating unchartered waters together… Read More »