5 Desk Yoga Poses You Can Start Practicing Today

It is no secret that exercise is beneficial to your physical, emotional, and mental well-being. Practicing yoga is one of the most popular activities and for good reason. It relieves stress, increases concentration, improves memory, decreases lower back pain, and improves balance and flexibility. These benefits are incredibly valuable for those who work at a… Read More »

Crisis Leadership – 5 Ways to Prepare for Crisis Management

As 2020 showed us, the ability to swiftly handle a crisis has never been more critical. Effective crisis leadership helps to minimize the loss and damage to organizations and allows potential threats to be identified and addressed much sooner. This is your guide on five ways to prepare for crisis management. Develop a Crisis Management… Read More »

Don’t Disconnect – How to Stay Involved with Your Call Center Team

Your team is the backbone of your call center. Engaging with your staff doesn’t end with hiring and training. Continuous involvement is crucial to your call center’s success by increasing productivity, efficiency, and employee satisfaction. Follow these tips to stay better connected with your employees. Facilitate Frequent Communication Whether your call center’s team is in-house,… Read More »

The Unexpected Benefits of Working in a Call Center

The implementation of call centers is on the rise as companies search for ways to increase productivity and efficiency while cutting costs. Whether you are looking for your first job or the next step in your career, working in a call center can offer unexpected benefits. Let’s take a look at why this career should… Read More »

Is It Time to Ask for a Raise?

Money is a tough subject to discuss, especially at work with your supervisor. Deciding whether you should ask for a raise can be tricky. Whether a raise is granted depends on factors within your control, such as performance and skillset, and factors outside of your control, such as the company’s financial health. Ask yourself these questions when… Read More »

Remote Call Centers – Effective Management at a Distance

As technology continues to advance, remote call centers are becoming increasingly popular. One of the biggest draws is that they cut down on operational and IT costs. However, remote call centers are not without their challenges, with one of the main hurdles being how to implement effective management. This is your guide to managing your… Read More »

Home for the Holidays – How to Stay Focused While Working Remote

The opportunity to work remotely during the holidays may seem like the perfect scenario. However, for those who are not used to working from home or are hosting guests for the holidays, it can be challenging to stay on track. These tips will help you stay focused while working remotely during this holiday season.   Start Your Workday Earlier … Read More »

5 Reasons You Should Partner with a Staffing Firm During High Unemployment

It is undeniable that the year 2020 is one for the history books in almost every aspect, including running a business. Since unemployment rates are still high, hiring managers may be inclined to think that finding new hires is a walk in the park. However, the truth is that many people are wary of returning to work.… Read More »

4 Tips for Writing a Resignation Letter

Congratulations! You are taking the next step in your career. Although this is an exciting time in your life, it can also be stressful. Whether you are leaving a job you love or one that you never want to spend another minute at, it is considered professional to tell your boss that you are leaving,… Read More »