Workplace Safety – How to Promote Social Distancing at Your Call Center

As call centers begin to reopen during the midst of the COVID-19 pandemic, it is important to promote a healthy work environment by implementing social distancing guidelines. According to the Occupational Safety and Health Administration (OSHA), social distancing means keeping at least six feet between employees at all times in an effort to reduce the spread of… Read More »

How to Provide Mental Health Support to Your Employees

Did you know that 1 in 5 adults in the United States experiences a mental illness? Seeing as how we spend at least half of our waking hours at work, it comes as no surprise that the workplace has a significant impact on your employees’ mental health. Apart from genuinely striving to do the best you… Read More »

I Hired the Wrong Person. What Do I Do Now?

It is not a matter of if you find yourself in this boat, but when. Hiring a candidate who you thought would be a great fit, but ultimately is not, is inherently part of running a business. What do you do if you find that you have hired the wrong person?   There are four types… Read More »

Learn How a Recruiting Company Can Help With High Volume Staffing Needs

As your company grows, so too will the volume of your staffing needs. An expanding company means more roles to fill, a greater number of applications to review, and increased pressure on you and the rest of your company’s leadership to find candidates who will be able to thrive within the organization. In the past,… Read More »

Does Your Company Culture Promote Productivity?

The culture that you cultivate within your workplace will always directly determine the day-to-day and long-term attitudes, relationships, and productivity of your team. If your employees have access to the resources and tools that they need to do their jobs quickly and effectively, productivity will increase. If, on the other hand, they continually have access… Read More »

Easy Ways to Avoid “Ghosting” by Candidates

One of the most frustrating – and yet all too common – experiences for a hiring manager is to get some momentum going with a job candidate only to have them suddenly disappear and end the conversation. This is known as “ghosting,” and it can consume huge amounts of wasted energy, resources, and hours for… Read More »

5 Negative Effects of a Long Hiring Process

When it comes to hiring top talent, time is of the essence. More often than not, gifted job candidates are actively pursued by competing companies and recruiters. So, in many cases, the employer that ultimately wins the day is the one that can provide a streamlined communication, interviewing, and hiring process. Most of us are… Read More »

Why Companies Lose Talent, and How to Stop Turnover

Employee turnover is a perennial problem for companies operating within any industry. It can often be a particularly frustrating issue for employers because it is far from clear what the causes are that are leading employees to jump ship and look for opportunities elsewhere. While there are undoubtedly idiosyncrasies regarding each employee’s decision to leave… Read More »

5 Quick Ways to Improve Your Time Management Skills

Many professionals today work in fast-paced environments, striving to meet short and often overlapping project deadlines while simultaneously doing all that they can to keep up with the most recent innovations and standards within their industry. In many ways, the rapid momentum in modern offices is a blessing, for it signifies that the industry and… Read More »

Are Your Job Postings Costing You Top Candidates?

It is no secret that the U.S. job market is highly competitive due to the lowest unemployment in decades.  However, even given that fact, candidates for employment are available and new candidates enter the market each day.  If your postings are drawing little or no attention, it may be time to re-examine your approach. When… Read More »