4 Tips for Writing a Resignation Letter

Congratulations! You are taking the next step in your career. Although this is an exciting time in your life, it can also be stressful. Whether you are leaving a job you love or one that you never want to spend another minute at, it is considered professional to tell your boss that you are leaving,… Read More »

Setting Career Goals – 5 Tips for a Successful 2021

Setting career goals offers a multitude of benefits. They allow you to be more focused, use time more efficiently, and have peace of mind. Best of all, goals give you something to work toward and the amazing feeling of pride when you achieve them. 2021 is your opportunity for a fresh start. What career goals… Read More »

How Call Centers are Responding to the COVID-19 Pandemic

While businesses are beginning to reopen, all has not gone back to normal. In fact, most businesses including call centers are having to adapt to a new normal to ensure the safety of both customers and staff in response to the COVID-19 pandemic. Let’s take a look at strategies call centers are putting in place in the wake of… Read More »

How to Manage Your Kids While Working from Home

The onset of COVID-19 not only forced many people to have to work from home, but also closed daycares and transitioned schools to virtual learning. This sudden change means that many individuals have found themselves trying to juggle work, help school–aged children with assignments, and watch young toddlers and infants all in the course of a day.… Read More »

Should I Come Off of Unemployment?

For millions of individuals, unemployment benefits have provided the opportunity for people to take care of their families, despite unforeseen circumstances. The decision to come off unemployment may seem like a no-brainer. However, this decision is not as clear-cut as it may seem on the surface. With state unemployment and the federal CARES Act, many… Read More »

Change is Inevitable – How Can You Adopt and Adapt More Quickly

There is no doubt that you get comfortable in the processes of your day-to-day job. Any change, for example, a new computer system can bring with it fear and uncertainty. Change is a natural part of life, including jobs. There is no avoiding it. The key is to learn how to adapt to changes quickly… Read More »

5 Books That Can Help You In Your Journey to Work-Life Balance

Finding a healthy and sustainable balance between your professional and personal life is crucial for long-term health, happiness, and success. In a world that’s as connected, distracted, and demanding as ours, however, it can be a very difficult thing to achieve. It’s important, therefore, for modern professionals to be informed and educated about what can… Read More »

Moving On – Should You Leave The Job You Love?

Have you found yourself working in a role that once provided you with a high degree of satisfaction but that now only leaves you feeling stressed, frustrated, or unfulfilled? If so, you’re definitely not alone. According to a recent survey from the Pew Research Center, around three in ten Americans view their job as merely… Read More »

Learn How to Network! 5 Tips for Building Better Business Relationships

You have likely heard it said that who you know can be almost as important as what you know…if not more important. It is a proven fact of business life that having a vast network of professional contacts can drastically tip the scale in your favor.  It is the reason top executives join numerous professional… Read More »