Re-Evaluating Your Goals Now, Midway Through 2022

It’s amazing we’re halfway through 2022! With 6 months left to go, now is the perfect time to check back in on the goals you set when the year began. Perhaps your goals involved learning a new skill or finding a new job. In any case, it’s great to know what you want to achieve.… Read More »

Think Twice Before Quitting! 4 Considerations to Make Before Quitting Your Call Center Job

Think Twice Before Quitting! 4 Considerations to Make Before Quitting Your Call Center Job

As The Great Resignation goes on, the number of employees who quit their jobs continues to grow. This may make it tempting to join the mass departure and leave your call center job. However, you should think twice before handing your manager your resignation letter. Staying with your current employer may be in your best… Read More »

Just Graduated? Why Partnering with a Staffing Firm Should Be Your Next Step

Just Graduated? Why Partnering with a Staffing Firm Should Be Your Next Step

Congratulations! You’ve earned the degree to your dream career. However, you’ve run into the age-old issue of, “You have the degree, but not the experience,” that has prevented you from landing your first job. What can you do? You can’t get experience until someone gives you a chance by hiring you. It may seem like… Read More »

Temporary Placement 101 – What You Need to Know About Your First Contingency Position

Congratulations! You’ve landed your first temporary job! Now what? It can be a little intimidating, trying to figure out how to handle a short-term assignment. There’s no need to worry. Here is everything you need to know to be successful in your first contingency position. What are Temporary Jobs? Temporary jobs, more affectionately known as… Read More »

4 Tips for Writing a Resignation Letter

Congratulations! You are taking the next step in your career. Although this is an exciting time in your life, it can also be stressful. Whether you are leaving a job you love or one that you never want to spend another minute at, it is considered professional to tell your boss that you are leaving,… Read More »

Setting Career Goals – 5 Tips for a Successful 2021

Setting career goals offers a multitude of benefits. They allow you to be more focused, use time more efficiently, and have peace of mind. Best of all, goals give you something to work toward and the amazing feeling of pride when you achieve them. 2021 is your opportunity for a fresh start. What career goals… Read More »

How Call Centers are Responding to the COVID-19 Pandemic

While businesses are beginning to reopen, all has not gone back to normal. In fact, most businesses including call centers are having to adapt to a new normal to ensure the safety of both customers and staff in response to the COVID-19 pandemic. Let’s take a look at strategies call centers are putting in place in the wake of… Read More »

How to Manage Your Kids While Working from Home

The onset of COVID-19 not only forced many people to have to work from home, but also closed daycares and transitioned schools to virtual learning. This sudden change means that many individuals have found themselves trying to juggle work, help school–aged children with assignments, and watch young toddlers and infants all in the course of a day.… Read More »

Should I Come Off of Unemployment?

For millions of individuals, unemployment benefits have provided the opportunity for people to take care of their families, despite unforeseen circumstances. The decision to come off unemployment may seem like a no-brainer. However, this decision is not as clear-cut as it may seem on the surface. With state unemployment and the federal CARES Act, many… Read More »

Change is Inevitable – How Can You Adopt and Adapt More Quickly

There is no doubt that you get comfortable in the processes of your day-to-day job. Any change, for example, a new computer system can bring with it fear and uncertainty. Change is a natural part of life, including jobs. There is no avoiding it. The key is to learn how to adapt to changes quickly… Read More »