Gen Z was born between 1997 and 2012. They now make up more of the workforce than millennials do. Like other generations, Gen Z is looking for different things in a job and employer. One of the most important aspects is perks. Offering the perks Gen Z values most attracts them to your call center.… Read More »
Tag: Employee Development
Empower, Engage, Excel: Building a Culture of Learning in Your Organization
Discover the key strategies to embed continuous learning in your organization, fostering employee engagement, productivity, and growth. … Read More »
Effective Evaluations – 6 Ways To Improve Performance Reviews
Communication, honesty, and openness are all key hallmarks of a happy and healthy workplace culture. As employers, it’s crucial that we strive to embody these values when we communicate and provide feedback to our employees. The ability to effectively engage with our employees and to provide them with personalized and constructive performance reviews has the… Read More »
Employee Development – Bringing The Best Out Of Your Team
The scope of responsibility for modern managers is changing almost as rapidly as industry best-practices themselves. Today, it isn’t enough for managers to merely be the individuals within a business that are able to make the tough decisions or keep the trajectory of an organization on course. In 2020, managers are also expected to be… Read More »