Have you ever wondered if pursuing a job at a call center might be a good idea given your unique work experience, skills, and professional goals? Many people do, but a large majority of these prospective candidates never after actually start looking for a job in the call center industry. This is in large part… Read More »
When it comes to applying for a new role, some things will never go out of fashion. Submitting polished and comprehensive resumes and arriving early for an interview, to name two examples, are tactics that will always be sure to catch an employer’s eye. Another crucial component of the job search process is the drafting… Read More »
Most of us are familiar with the hard skills – i.e., the teachable, technical skills such as programming or graphic design – that are prerequisites for success within our industry. However, there are a whole other array of “soft skills” which are mentioned far less often in professional circles but are nonetheless equally important for… Read More »
While it is almost universally acknowledged that a strong resume enhances employment potential, it is often “soft skills” that can make or break a job search. Simply put, soft skills encompass emotional intelligence. High academic scores and honors are desirable, of course. But, emotional intelligence during a job search and after hiring is a key… Read More »
After you’ve spent hours polishing your resume and contacting potential references, the next critical step you’ll likely face in the hiring process is the phone interview. Hiring executives and recruiters often use the phone interview as an important step in the screening process. In particular, they use phone interviews to give them a sense of… Read More »