Let’s face it: remote work is here to stay. Remote work brings a sense of autonomy, flexibility, and ownership and can be incredibly empowering to employees. Here are 3 key insights for helping your customer service team adapt and thrive in a fully remote work environment. Use technology to your advantage At times, technology… Read More »
Like many call center candidates, you may be considering a job that lets you work from home. The ability to work remotely provides a number of advantages. However, there also are disadvantages to working remotely. Understanding some of the main benefits and drawbacks of working from home can help you decide whether a remote job… Read More »
The opportunity to work remotely during the holidays may seem like the perfect scenario. However, for those who are not used to working from home or are hosting guests for the holidays, it can be challenging to stay on track. These tips will help you stay focused while working remotely during this holiday season. Start Your Workday Earlier … Read More »
The onset of COVID-19 not only forced many people to have to work from home, but also closed daycares and transitioned schools to virtual learning. This sudden change means that many individuals have found themselves trying to juggle work, help school–aged children with assignments, and watch young toddlers and infants all in the course of a day.… Read More »
During the COVID-19 pandemic, many companies are requesting that employees work from home. While working from the comfort of your home in your pajamas sounds like a dream come true, there are more challenges to working remotely than what meets the eye. For instance, now your personal and your professional space overlap. When working you… Read More »