Call Center Concerns – How to Deal with a Sick Coworker

Sicknesses such as colds, the flu, and now COVID-19 seem to spread like wildfire through call centers and other work spaces where employees must work within close proximity to one another. The last thing you need is to get sick and take it home to your family. What can you do when a colleague comes to work feeling under… Read More »

Is A Call Center Job Right For Me?

Have you ever wondered if pursuing a job at a call center might be a good idea given your unique work experience, skills, and professional goals? Many people do, but a large majority of these prospective candidates never after actually start looking for a job in the call center industry. This is in large part… Read More »