Retention Strategies to Help Your Call Center and Employees Thrive Despite “The Great Resignation”

Retention Strategies to Help Your Call Center and Employees Thrive Despite "The Great Resignation"

Millions of employees have been quitting their jobs during the coronavirus pandemic. Among the main reasons are not feeling valued at work, leaders not responding to employee feedback and low employee morale. As a result, a significant number of roles are remaining open. While this can be a depressing and scary thought, it is also… Read More »

5 Ways You Can Boost Workplace Safety This Winter

Winter, finally, has arrived. The days are growing shorter, the snow is falling, roads have become coated in ice, and shoppers are working themselves into a frenzy in preparation for Christmas. It’s undoubtedly a beautiful time of the year, but it also poses certain dangers to those that aren’t careful. Incidents of workplace accidents and… Read More »

Learn How a Recruiting Company Can Help With High Volume Staffing Needs

Learn How a Recruiting Company Can Help With High Volume Staffing Needs

As your company grows, so too will the volume of your staffing needs. An expanding company means more roles to fill, a greater number of applications to review, and increased pressure on you and the rest of your company’s leadership to find candidates who will be able to thrive within the organization. In the past,… Read More »

Learn How to Become a Better Boss By Teaching Your Employees More

  A common mistake for managers to make is believing that their sole responsibilities are to delegate tasks among their employees and to make the tough executive decisions. The most successful managers, however, understand that acting as a mentor for their employees is at least as important as carrying out the more mundane or technical… Read More »

5 Ways You Can Help Your Team Set Attainable Work Goals

Most managers intuitively understand that goals need to be clearly established if there is any hope of them ever being achieved. And yet, many team leaders do not have the programs and policies in place, which make it possible for their employees to map out clear and actionable pathways to success. In this post, we’ll… Read More »

How You Can Turn Your Employees Into Your Best Spokesperson

In our modern age of ubiquitous screens and social media, employee reviews can spell the critical difference between glowing and permanently tainted reputations for our companies. Potential candidates and clients are constantly using reviews left by active and past employees to gauge our workplace culture and management abilities. As such, it should be a top… Read More »

Easy Ways to Avoid “Ghosting” by Candidates

One of the most frustrating – and yet all too common – experiences for a hiring manager is to get some momentum going with a job candidate only to have them suddenly disappear and end the conversation. This is known as “ghosting,” and it can consume huge amounts of wasted energy, resources, and hours for… Read More »

5 Negative Effects of a Long Hiring Process

When it comes to hiring top talent, time is of the essence. More often than not, gifted job candidates are actively pursued by competing companies and recruiters. So, in many cases, the employer that ultimately wins the day is the one that can provide a streamlined communication, interviewing, and hiring process. Most of us are… Read More »

Why Companies Lose Talent, and How to Stop Turnover

Employee turnover is a perennial problem for companies operating within any industry. It can often be a particularly frustrating issue for employers because it is far from clear what the causes are that are leading employees to jump ship and look for opportunities elsewhere. While there are undoubtedly idiosyncrasies regarding each employee’s decision to leave… Read More »

5 Quick Ways to Improve Your Time Management Skills

Many professionals today work in fast-paced environments, striving to meet short and often overlapping project deadlines while simultaneously doing all that they can to keep up with the most recent innovations and standards within their industry. In many ways, the rapid momentum in modern offices is a blessing, for it signifies that the industry and… Read More »