Remote and Focused – How to Stay Productive at Home

During the COVID-19 pandemic, many companies are requesting that employees work from home. While working from the comfort of your home in your pajamas sounds like a dream come true, there are more challenges to working remotely than what meets the eye. For instance, now your personal and your professional space overlap. When working you… Read More »

Personal Development – How to Upskill During Social Distancing

Whether you’re employed working from home or one of the many who have lost their job due to COVID-19, you are likely looking for ways to make valuable use of your time. If you are employed, you will want to be at the top of your game when you return to work. If you are looking for a new job, the competition… Read More »

Call Center Concerns – How to Deal with a Sick Coworker

Sicknesses such as colds, the flu, and now COVID-19 seem to spread like wildfire through call centers and other work spaces where employees must work within close proximity to one another. The last thing you need is to get sick and take it home to your family. What can you do when a colleague comes to work feeling under… Read More »

Change is Inevitable – How Can You Adopt and Adapt More Quickly

There is no doubt that you get comfortable in the processes of your day-to-day job. Any change, for example, a new computer system can bring with it fear and uncertainty. Change is a natural part of life, including jobs. There is no avoiding it. The key is to learn how to adapt to changes quickly… Read More »

Making A Great First Impression – 10 Things You Need to Know for Your First Interview

Congratulations! You have landed your first big interview. How do you make sure you hit it out of the park? Here are 10 must-know tips for your first interview!  1. Study for Your Interview  Before your interview take the time to do your research about the company. Make sure you know who the important people… Read More »

5 Books That Can Help You In Your Journey to Work-Life Balance

Finding a healthy and sustainable balance between your professional and personal life is crucial for long-term health, happiness, and success. In a world that’s as connected, distracted, and demanding as ours, however, it can be a very difficult thing to achieve. It’s important, therefore, for modern professionals to be informed and educated about what can… Read More »

Moving On – Should You Leave The Job You Love?

Have you found yourself working in a role that once provided you with a high degree of satisfaction but that now only leaves you feeling stressed, frustrated, or unfulfilled? If so, you’re definitely not alone. According to a recent survey from the Pew Research Center, around three in ten Americans view their job as merely… Read More »

Is A Call Center Job Right For Me?

Have you ever wondered if pursuing a job at a call center might be a good idea given your unique work experience, skills, and professional goals? Many people do, but a large majority of these prospective candidates never after actually start looking for a job in the call center industry. This is in large part… Read More »

Focus – 5 Ways To Avoid Distractions In The Workplace

Working in an office has many undeniable social and professional benefits, but it also can be subject to a dizzying number of variables that can be potential distractions to productivity and focus. Whether it’s chatty coworkers, loud office parties, or construction happening in a neighboring hallway, we’ve all had to find ways of dealing with… Read More »

Your First Office Job: What To Expect

If you’re preparing to start working your first “office job”, we’re willing to bet that you have a lot of questions. Don’t worry – you’re not alone! Everyone goes through something of an adjustment period when they’re entering into their first office-based working environment. While it’s true that starting your first office job can be… Read More »